FAQs

About the Delivery Date

Generally, the delivery time of samples is about 15 working days.

About Product Quality

Our company has a sound quality management system.we have obtained  ISO9001、ISO4001、ISO45001、CE and over 80 patent certificates.

About Product

We have all kinds of ERV,ERV with preheating and precooling,ERV with dehumidification,ERV with humidification,HRV and so on.If you have any requirement,we can custom for you.

Installation

If you need, you can contact our customer service staff to guide you to install, or you can refer to the following installation video.

About After-sales Service

Under normal circumstances, in the case of non-human damage, we offer you a free quality guarantee for one year. If you have any questions, please contact our customer service. If the warranty period is exceeded or the product is artificially damaged during the warranty period, we will provide paid replacement parts and other services.